Definitions
This section clarifies terms used in this policy. Definitions are provided to remove ambiguity when we describe processing activities, storage, and user interactions during courses, coaching, and community participation.
Data We Collect
We collect data that is necessary to deliver services and improve learning outcomes. Collection follows a principle of data minimization and is illustrated with practical cases: when you submit a case-study assignment we collect only the materials required to evaluate progress and provide feedback.
Data You Provide Directly
When you sign up, enroll, or participate in activities we collect certain data directly. These items are used to tailor learning paths, manage administrative tasks, and support scenario-driven coaching.
- Registration details: name, email address, organization, and professional role used to enroll and communicate course logistics.
- Profile and CV information provided to design individualized case-study scenarios and match coaching focus areas.
- Course submissions, assignments, and workshop recordings shared by you for feedback or peer review, which may be pseudonymized for broader analysis.
- Payment and billing information necessary for enrollment and administrative reconciliation when applicable.
- Support communications including requests, feedback, and dispute information used to resolve issues and improve programs.
- Consent and preference settings for marketing communications and participation in research or case-study publications.
Data Collected Automatically
We automatically collect technical and usage data to run the platform, tailor content flow, and analyze engagement with case scenarios in a privacy-aware manner.
- Device and browser information to ensure compatibility with interactive workshops and simulation tools.
- Usage metrics such as pages visited, module completion status, and participation in live sessions to improve course design.
- IP address and approximate location for fraud prevention and to present region-appropriate scheduling options.
- Cookies and similar technologies to maintain sessions and save learning progress across visits.
- Aggregated engagement analytics used in anonymized form to refine case libraries and scenario sequences.
- Error logs and diagnostic data to detect and resolve technical issues in live simulations and video playback.
Third-Party Sources
We may receive data from partners and service providers to enhance participant experience, administer payments, or verify professional credentials where needed for program suitability.
- Payment processors for billing records required to confirm enrollments.
- Professional reference platforms or public profiles when you request integrated credential verification for executive programs.
- Service providers that host our learning management system, video conferencing, and analytics tools under contractual privacy controls.
How We Use Your Data
We use personal data for a limited set of purposes that enable course delivery, evaluation, and continuous improvement. Each purpose is supported by a practical example or scenario to illustrate how the data is applied.
- Course delivery and administration: to enroll participants, schedule sessions, and provide access to learning materials and scenario workshops.
- Personalized learning: to adapt case scenarios and coaching focus based on your profile and submitted materials.
- Customer support: to respond to inquiries and resolve issues related to course access or content.
- Research and development: to analyze aggregated data for improving course structure and case libraries while removing direct identifiers.
- Compliance and safety: to detect fraud, enforce terms, and maintain a respectful community during live role-plays and forums.
- Marketing and communications: to send course updates and program recommendations where you have opted in, including scenario-based newsletters.
- Legal obligations: to respond to lawful requests from authorities or to protect our rights in disputes.
- Performance measurement: to track progress and assess the effectiveness of coaching interventions using anonymized case comparisons.
Legal Basis for Processing
Where applicable, we rely on lawful bases such as performance of a contract, consent, legitimate interests, and compliance with legal obligations. Each processing activity is evaluated against these bases with an emphasis on minimal impact to participants.
- Performance of a contract: processing required to enroll you and deliver the services you purchased or registered for.
- Consent: where you have given explicit permission for marketing communications or participation in research and case publications.
- Legitimate interests: for improving services and preventing misuse, balanced against your rights and reasonable expectations.
- Legal obligation: to comply with regulatory or government requests relevant to our operations in Singapore and internationally.
GDPR and International Data Protection
Although based in Singapore, Selenara Path recognizes data protection frameworks used by international participants. We adopt practices aligned with GDPR principles when processing data of EU residents and document cross-border safeguards.
- Lawfulness, fairness, and transparency: we explain how we use data and provide access to this policy for all participants.
- Data minimization: we collect only what is necessary for the stated educational and administrative purposes.
- Purpose limitation: data collected for a defined purpose is not used for unrelated objectives without further notice or consent.
- Accuracy: participants can request updates to correct inaccurate profile or enrollment information.
- Storage limitation: retention periods are defined and applied to personal data no longer needed for operational purposes.
- Integrity and confidentiality: technical and organizational measures are implemented to protect data used in case studies and coaching records.
Cookies and Tracking
Cookies and similar technologies support our platform functionality and help us analyze engagement with scenario content and workshops. We provide controls to manage preferences.
We use essential cookies for session management, performance cookies for analytics, and preference cookies for remembering language and scheduling settings. Third-party cookies are used by integrated video conferencing and analytics partners under contract.
Categories include: essential (required for course access), analytical (understanding how users engage with cases), and functional (saving preferences). Marketing cookies are used only with explicit consent.
You can adjust cookie settings via the cookie banner on first visit or through your browser. Disabling non-essential cookies may limit some interactive features such as progress sync across devices and live workshop attendance tracking.
View detailed cookie settings
Sharing and Disclosure
We share data only as necessary to deliver services or fulfill legal obligations. Sharing is minimized and accompanies contractual and technical safeguards. Example: anonymized case data may be shared with research partners to improve learning designs.
- Service providers: learning platform hosts, video conferencing vendors, and analytics providers under data processing agreements.
- Professional service firms: payment processors and identity verification partners where enrollment validation is requested.
- Legal and regulatory bodies: when disclosure is required by law or to respond to lawful requests.
- Affiliates and partners: only with prior consent or when necessary to fulfill a requested service such as joint workshops.
- Anonymized research recipients: we may share aggregated, non-identifiable datasets to support education research and scenario development.
- Prospective employers or referees: only when you provide explicit consent to share case-work or references during transition services.
International Transfers
Personal data may be transferred to service providers and partners located outside Singapore. Transfers are assessed and protected with contractual safeguards and, where applicable, internationally recognized transfer mechanisms. We document transfer scenarios and apply appropriate security controls.
Typical safeguards include data processing agreements, standard contractual clauses where applicable, encryption in transit and at rest, and restricted access controls. Transfers for analytics are performed on aggregated or pseudonymized datasets where possible.
Data Retention
Retention periods are set according to business needs, legal obligations, and the purpose of processing. Below are typical retention rules and illustrative scenarios.
Account data, such as registration details and enrollment records, is retained for the duration of the active relationship plus a standard administrative period of up to three years for record-keeping and compliance purposes.
Support messages and correspondence are retained for the time necessary to resolve inquiries and for a subsequent review period of up to two years to inform service improvements and training case reviews.
System logs and diagnostic records are retained for operational troubleshooting and security monitoring for a period typically between 6 months and 24 months depending on risk and storage practices.
When data is no longer needed, or upon verified request where applicable, we delete or irreversibly anonymize personal data, subject to retention obligations or the need to preserve evidence related to disputes.
Security Measures
Selenara Path maintains administrative, technical, and physical safeguards to protect personal data. Measures include access controls, encryption for sensitive data, regular vulnerability assessments, and staff training. For example, recordings of coaching sessions used in peer review are stored in a restricted repository with access limited to assigned coaches and the participant unless consent for wider use is obtained. Incident response procedures are in place to address suspected breaches with notification processes aligned to regulatory expectations.
- Role-based access control: staff and contractors access personal data only for specific operational needs, with permissions logged and reviewed quarterly to reflect case-based workflows and training scenarios.
- Encrypted storage and transmission: personal data is encrypted at rest and in transit using industry-standard protocols; backups are segregated and tested through simulated recovery exercises based on past client scenarios.
- Regular audits and incident playbooks: security audits and tabletop exercises simulate potential incidents and refine response steps; findings are incorporated into staff training and documented remediation plans.
Your Rights
Selenara Path recognizes the following rights for individuals regarding their personal data. We support practical, scenario-based requests and provide clear steps to exercise each right in the context of professional development services.
- Right to access: request a copy of personal data we hold, including case notes from coaching sessions and enrollment records, with examples provided upon request to clarify scope.
- Right to rectification: request correction of inaccurate or incomplete data, such as contact details or participant preferences, using a simple, documented request form and scenario checklist.
- Right to portability: request structured, machine-readable copies of personal data that you provided to Selenara Path, useful for comparing records across coaching providers or corporate learning platforms.
- Right to restriction of processing: request limitation on specific processing activities, for example pausing marketing communications or research use while retaining essential administrative records.
- Right to object: object to direct marketing or profiling for optional offers; objections are handled using a documented case workflow and logged outcomes.
- Right to withdraw consent: withdraw previously given consent for non-essential processing activities; withdrawal is applied prospectively and recorded with a scenario summary.
- Right to erasure: request deletion of personal data where legal and practical; erasure requests are evaluated against retention needs for compliance and program records, with a documented decision path.
- Right to lodge a complaint: contact our data protection contact or the relevant Singapore authority if you believe your rights are not being respected; we document complaint handling in case studies for continuous improvement.
How to submit a rights request
To exercise any of the rights above, submit a clear request including your name, contact details, and the specific right you wish to exercise. Include supporting details or examples (e.g., dates, program names) to help us locate the records. Requests can be submitted in writing to our data contact at the address below or via the contact form on our site.
We aim to acknowledge requests within 7 business days and provide a final response within 30 calendar days. Complex requests may require additional time; in such cases we will provide a case-based explanation and estimated completion date.
Marketing communications and preferences
Selenara Path uses email and SMS to share program updates, case studies, event invitations, and research relevant to personal transformation for professionals. Marketing communications are sent only when you have opted in or when there is a legitimate interest, and each message includes clear options to manage preferences.
To stop marketing communications, click the unsubscribe link in any email or contact our privacy team. We process unsubscribe requests promptly and document the action as part of our scenario-based communications log.
Children and minors
Our services are designed for adult professionals. We do not intentionally collect personal data from children under 18. If we become aware that we have collected data from a minor, we will take reasonable steps to delete it and document the corrective actions taken.
Third-party links
Our site and materials may include links to third-party partners, research sources, or tools. Links are shared for convenience and illustrative case studies; third-party sites operate under their own privacy policies and Selenara Path is not responsible for their practices.
Changes to this privacy notice
We review and update this privacy notice to reflect evolving practices, regulatory developments, and lessons from practical cases. Material changes are posted on our site with the date of revision and a summary of key updates.